Return Policy

Last Updated: July 1, 2026

Returns

Customers may request a return within 14 days of delivery.

To qualify for a return, products must:

Be unused and in their original condition.
Be returned in their original packaging.
Include all accessories and documentation.

Non-Returnable Items

The following items cannot be returned:

Gift cards.
Final-sale items.
Personalized products.
Products damaged by misuse.

Refunds

After receiving and inspecting the returned item, approved refunds will be issued to the original payment method within 5–10 business days.

Exchanges

We replace products only if they are defective or damaged upon arrival.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error.

Contact

Email: kenry@treasureskart.shop

SHIPPING POLICY

Last Updated: July 1, 2026

Processing Time

Orders are typically processed within 1–3 business days.

Shipping Time

Estimated delivery times:

United States: 5–10 business days.
International orders: 7–20 business days.

Delivery times are estimates and may vary due to customs, weather, holidays, or carrier delays.

Tracking

Tracking information will be sent to the email address provided during checkout once your order ships.

Incorrect Addresses

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses.

Lost or Delayed Shipments

If your package is delayed or lost, please contact us and we will assist you in working with the shipping carrier.

Contact Information

Frost Flooring and Tile, LLC

741 Old Klatt Road

Anchorage, AK 99515

United States